Frequently Asked Questions and Roofing Information for Homeowners

If you have further questions, please give us a call at 303.219.9089.

Call Bronco Catastrophe Services, Inc. for a complementary inspection. Protect your home from further damage by covering exposed areas. If you make temporary repairs, save your receipts. Make a list of personal property damaged and detail each item. Call your insurance company to file a claim. BroncoCat can assist you every step of the way.

Contrary to popular belief, rates do not increase when you file an insurance claim for hail or wind damage. The vast majority of our clients have not experienced a rate increase for “Act of God” claims.

Yes, most insurance companies have a limited time from the date of loss to file a hail/wind claim.

The NRCA mandates that a roofing system should not be installed when the weather is 40 degrees or less.  The most common issue people think about concerning a colder weather install is that the roofing won’t seal or will have adhesion problems.  This is not the case.  The adhesion has little to do with the colder weather as mother nature will eventually do its job.  Temperatures less than 40 degrees often times may cause shingles to become brittle and they will crack or break when shooting a nail through the nail strip resulting in a faulty roofing system.

Water and Ice-dam protection is commonly known as Ice and Water Shield. The NRCA provides the following steep-slope roof system explanation: “A water and ice-dam protection membrane is a distinctive type of under-layment. This type of under-layment provides additional protection from moisture intrusion along the eaves at penetrations, at elevation changes, and in valleys where excessive water runoff or ice damns can occur.” In addition, the NRCA recommends installation of ice and water-dam protection in areas where the average January temperature is 30 F or less.  Bronco Catastrophe Services, Inc. provides Ice and Water Shield with all of our roofing projects as a complementary upgrade.

Roofing work should not be a do-it-yourself project.  Bronco Catastrophe Services, Inc. install teams are trained to safely and efficiently repair or replace a roof. Do-it yourself-ers can compromise a roof with improper roofing techniques and can harm themselves by falling through a roof even falling off a roof.

The life of your roof depends on a few factors… roof types, pitch/slope of the roof, ventilation, installation, maintenance, and weather. As a general rule of thumb, basic three tab fiberglass shingles last 15 to 25 years. Flat roofs generally last 5 to 15 years. Roofing product manufacturers offer a variety of warranties on their products. Take a close look at those warranties to see what responsibilities and financial obligations they will assume if their products fail to reach their expected lifetimes.

Storm Damage and Insurance Claims Guidance

If your home is damaged by a storm, call Bronco Catastrophe Services for a complimentary inspection. Protect exposed areas from further damage, and save receipts for any temporary repairs. Keep a detailed list of damaged personal property. Contact your insurance company to file a claim—our team can guide you through every step of the process.

Filing a claim for hail or wind damage generally does not increase insurance rates. Most clients have not experienced a rate change for Act of God claims.

Important Insurance Claim Information

Most insurance companies have a limited timeframe from the date of loss to file a hail or wind claim.

Roofing can be installed during colder months, but the NRCA advises against installation when temperatures are 40°F or lower. Cold weather may make shingles brittle, increasing the risk of damage during nailing, so proper handling is essential.

Product Features and Professional Roofing Practices

Ice and Water Shield is a protective underlayment that prevents moisture intrusion along eaves, valleys, penetrations, and areas prone to ice dams. The NRCA recommends its use in regions with average January temperatures of 30°F or lower. Bronco Catastrophe Services includes Ice and Water Shield as a complimentary upgrade on all roofing projects.

Roofing is not a DIY project. Professional installation ensures safety and a reliable roof. Improper techniques can compromise roof performance and pose serious hazards to anyone attempting repairs themselves.

Roof Life Expectancy and Warranty Information

Roof lifespan depends on roof type, slope, ventilation, installation, maintenance, and weather. Standard three-tab fiberglass shingles typically last 15–25 years, while flat roofs generally last 5–15 years. Manufacturer warranties vary—review them carefully to understand coverage and obligations if products fail before expected lifespans.

Ready to Find Out More?

For guidance on storm damage, insurance claims, roofing products, or to schedule a complimentary inspection, contact Bronco Catastrophe Services. Our knowledgeable team will help you protect your investment and navigate your roofing project with confidence. Call (303) 219-3774 or email info@broncocat.com to speak with a project manager and arrange your inspection today.

Ready to find out more?

Contact us for a complementary inspection of your property.